Terms of Use

Last Updated: September 2026

Agreement to Terms

By accessing or using the Violet-crag website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Service Description

Violet-crag provides heritage tourism services, including guided historical tours and cultural experiences at various Australian landmarks. Information on this website is promotional and educational in nature.

Booking and Payment

When you submit a booking request through our website:

  • Your request is subject to availability and confirmation
  • Pricing is listed in Australian Dollars (AUD)
  • Final payment terms will be communicated during booking confirmation
  • We reserve the right to modify pricing with reasonable notice

Cancellation Policy

Cancellation terms vary by experience type and will be specified in your booking confirmation. Generally:

  • Cancellations made more than 14 days before scheduled date may receive full refund
  • Cancellations made 7-14 days prior may receive partial refund
  • Cancellations made less than 7 days prior may not be eligible for refund
  • We reserve the right to cancel experiences due to weather, safety concerns, or insufficient bookings

User Conduct

When using our website and services, you agree to:

  • Provide accurate and truthful information
  • Respect cultural sites and follow guide instructions during experiences
  • Not engage in disruptive or disrespectful behavior
  • Comply with site-specific rules and regulations

Intellectual Property

All content on this website, including text, images, logos, and design elements, is owned by or licensed to Violet-crag. You may not reproduce, distribute, or create derivative works without explicit written permission.

Limitation of Liability

Violet-crag provides heritage tourism experiences with reasonable care and attention. However:

  • We are not liable for personal injury or property damage except where caused by our negligence
  • Participants engage in activities at their own risk
  • We are not responsible for third-party services or sites accessed through our website
  • Historical information is provided for educational purposes and may be subject to scholarly interpretation

Health and Safety

Participants are responsible for assessing their own fitness and suitability for selected experiences. Some tours involve walking, uneven terrain, or extended outdoor exposure. Inform us of any health conditions that may affect your participation.

Photography and Media

During heritage experiences, photography may be permitted subject to site restrictions. By participating, you consent to Violet-crag potentially using photographs or video footage that may include your image for promotional purposes, unless you explicitly opt out.

Accuracy of Information

While we strive to provide accurate historical information, heritage tourism involves interpretation of historical evidence. We do not guarantee absolute accuracy of all historical claims and encourage participants to conduct their own research.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time without prior notice. We may also update these Terms of Use periodically.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of Australian courts.

Contact Information

For questions regarding these Terms of Use, contact:

Email: [email protected]
Address: 127 Heritage Lane, Sydney NSW 2000, Australia